Vozelle Privacy Policy

Welcome to Gbyte Vozelle. This Privacy Policy explains how Gbyte ("Gbyte," "we," "us," or "our") collects, uses, stores, and shares information when you access or use the Vozelle Android application and related services (collectively, the "Services").

The Services are provided by Gbyte through https://vozelle.ai.

Your voice is personal. We want you to understand what information we collect, how we use it, and what choices you have. This Privacy Policy explains:

• What information we collect, including voice and audio data
• How and why we use your information
• How we store, protect, and transfer your information
• Whether we use cookies and similar technologies
• Who we share your information with
• How you can manage or delete your information
• Your rights under applicable privacy laws
• How we update this Privacy Policy
• How to contact us

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires your consent to a particular processing activity, we will obtain that consent in accordance with applicable law.

I. Information We Collect

a. Account and subscription information

Vozelle does not currently provide a traditional in-app account system with usernames, passwords, or social-login accounts.

Depending on how you use the Services, we may collect or receive limited information related to subscriptions or access to paid features.

Google Play subscriptions

If you purchase a subscription through Google Play, Google processes your payment and provides us with information necessary to verify and manage your subscription, such as:

• Subscription or purchase identifiers
• Subscription status and applicable subscription product
• Purchase and renewal information
• Information necessary to verify access to paid features

We do not use Google Play as a general account-login service for Vozelle.

Website subscription access

If you use an email address to obtain access to a subscription purchased through our website, we may collect your email address and information associated with the subscription to verify your entitlement and provide access to the applicable features.

We do not currently offer username-and-password accounts or sign-in through Apple ID or Facebook for Vozelle.

b. Voice and audio data

Vozelle provides AI-powered voice transformation features on Android. Depending on the feature you use, the Services may process, temporarily store, and upload voice and audio data.

On-device voice processing

Vozelle uses ONNX-based voice models to perform voice transformation locally on your Android device. Your live voice stream is not sent to our servers for real-time voice transformation.

To provide, maintain, and update voice transformation features, the app may download encrypted voice models from our backend infrastructure.

Recording and local storage

Vozelle allows you to record audio within the app. For example, the Home screen's Create feature may allow recordings of up to 300 seconds, subject to the applicable product limits.

The floating-window feature may also create and store audio clips locally on your device.

Audio stored locally on your device is subject to your device's operating system, storage controls, and security settings.

Uploading audio after voice transformation

When a voice transformation is completed successfully, the app may upload both the original audio and the transformed audio to our backend infrastructure.

The upload may include technical information associated with the audio, such as the selected voice identifier and platform information. If an email address is available in connection with your subscription access, it may also be associated with the uploaded audio.

We use uploaded audio and related information only as necessary to provide, maintain, secure, troubleshoot, and support the Services, or as otherwise described in this Privacy Policy or required by applicable law.

We do not use your voice or audio data to train, fine-tune, or otherwise improve our AI models, unless we separately notify you and obtain any consent required by applicable law.

Voice data retention

We retain uploaded audio and related information only for as long as necessary for the purposes described in this Policy, subject to applicable legal requirements and any specific retention periods communicated to you.

The retention period for uploaded audio may depend on the applicable product functionality and operational requirements. We will delete or anonymize such information when it is no longer needed, unless retention is required or permitted by law.

Customer support recordings

If you voluntarily send an audio recording to us through customer support to report a bug or investigate an issue, we may access and review that recording for the purpose of responding to your request, troubleshooting, and improving the reliability of the Services.

We will handle such recordings in accordance with this Privacy Policy and applicable law.

c. Device and usage information

We may automatically collect certain technical and usage information when you use the Services, including:

• Device model, manufacturer, operating system, and operating system version
• App version and platform information
• Device identifiers or other technical identifiers, where collected and permitted by law
• IP address and approximate location inferred from the IP address, where applicable
• Technical information associated with voice-model downloads and app operation
• Information about your use of the Services, such as features accessed, voice effects selected, session information, and interactions with the app
• Technical logs and diagnostic information that are necessary to operate, secure, and troubleshoot the Services

We do not currently operate a separate crash-reporting system for Vozelle. If this changes, we will update this Policy as required.

When you visit our website, we may collect standard technical information, such as your IP address, browser type, access time, referring page, and pages or resources accessed, subject to the technologies used on the website and applicable law.

d. Payment information

Vozelle currently offers subscriptions through Google Play.

When you purchase a subscription through Google Play, Google processes your payment information under its own terms and privacy policy. We do not directly collect or store your full payment card number, bank account details, PayPal account details, billing address, or other payment credentials through the Vozelle Android application.

We may receive subscription-related information from Google Play that is necessary to verify purchases, manage subscription access, process entitlement checks, and provide customer support.

If you purchase a subscription through a separate website payment service, that provider may collect and process payment and billing information under its own privacy policy. The information we receive will depend on the payment service and the information necessary to provide the relevant service.

e. Customer support communications

When you contact us or submit feedback through the Services, we may collect:

• Your contact information, such as your email address, if provided
• The content of your feedback, inquiry, or support request
• Audio files, screenshots, logs, or other information you voluntarily submit
• Information about how we respond to and resolve your request

We use this information to respond to you, investigate reported issues, and provide customer support.

II. How We Use Your Information

We may use the information we collect to:

• Provide, operate, maintain, and secure the Services
• Perform voice transformation on your device
• Download, deliver, and update voice models
• Process and manage recordings and transformed audio as necessary to provide the Services
• Store and manage audio files locally on your device through the app's features
• Upload and process audio files through our backend infrastructure where necessary for applicable features
• Verify subscription purchases and provide access to paid features
• Provide customer support and respond to feedback
• Diagnose technical issues and improve the stability, performance, and usability of the Services
• Understand how users interact with our features through aggregate or otherwise appropriately protected usage information
• Detect, investigate, and prevent fraud, abuse, unauthorized access, and violations of our Terms of Use
• Protect the rights, property, safety, and security of Gbyte, our users, and the public
• Comply with applicable laws, legal obligations, and lawful requests from authorities
• Send service-related communications where necessary, such as information about subscriptions, security, or material changes to the Services
• Send marketing communications where we have obtained the consent required by applicable law

We do not use your voice or audio data to train, fine-tune, or otherwise improve our AI models, unless we separately notify you and obtain any consent required by applicable law.

Legal bases under the GDPR

Where the General Data Protection Regulation ("GDPR") applies, we may process your personal data on the following legal bases, depending on the circumstances:

• Performance of a contract: To provide the Services and fulfill our obligations to you.
• Legitimate interests: To operate, maintain, secure, troubleshoot, and improve the Services, prevent abuse, and protect our rights, provided that these interests are not overridden by your rights and interests.
• Consent: Where you have given consent for a specific processing activity, such as certain marketing activities, where consent is required.
• Legal obligations: To comply with applicable laws, regulations, legal processes, and lawful requests.

Where we rely on consent, you may withdraw it at any time, subject to applicable law. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

III. How We Store, Protect, and Transfer Your Information

Retention

We retain personal information and audio data for different periods depending on the type of information, the purpose of processing, applicable product requirements, and legal obligations.

Audio files uploaded to our backend infrastructure may be retained for as long as necessary to provide the relevant features, maintain service functionality, investigate technical issues, or meet legal obligations.

Information stored locally on your device remains subject to your device's storage and deletion controls. Deleting the app or local files may remove locally stored information, but it does not necessarily delete information already uploaded to our backend infrastructure.

You may contact us to request deletion of personal information, subject to applicable legal exceptions and operational requirements.

Security

We use reasonable administrative, technical, and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

These measures may include access controls, encryption or other protective measures for data transmission and storage, and safeguards for backend services.

No method of transmission or storage is completely secure. We cannot guarantee that your information will be protected against every possible security threat.

International transfers

Because the Services may be used by users around the world, we may process your information through our backend infrastructure and service providers in countries or regions other than where you are located.

The locations where your information is processed may vary depending on the infrastructure and service providers used to operate the Services.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information, such as adequacy decisions, standard contractual clauses, or other legally recognized transfer mechanisms.

IV. How We Share Your Information

We do not sell your personal information to advertisers or data brokers. We do not use your voice or audio data for behavioral advertising.

Service providers

We may share or entrust certain information to service providers that help us operate and support the Services, such as providers of:

• Cloud hosting and backend infrastructure
• Audio storage and processing services
• Voice-model delivery and distribution
• Subscription verification and payment-related services
• Customer support tools
• Security, monitoring, and technical operations

These service providers may process information only as necessary to provide services to us, perform the purposes described in this Policy, or comply with applicable legal requirements.

We require service providers to implement appropriate safeguards and handle information in accordance with applicable law.

Google Play and payment providers

If you purchase a subscription through Google Play, Google processes your payment and subscription information under its own terms and privacy policy.

We may receive information necessary to verify your purchase and provide subscription access.

If you use a separate payment provider through our website, that provider's own privacy policy will also apply to its processing of your information.

Corporate transactions

If Gbyte is involved in a merger, acquisition, financing, reorganization, asset sale, bankruptcy, or other corporate transaction, information may be transferred as part of that transaction.

Where required by applicable law, we will take appropriate steps to protect personal information and provide any required notice.

Legal and safety purposes

We may disclose information where reasonably necessary to:

• Comply with a subpoena, court order, legal process, or other lawful request
• Comply with applicable laws and regulations
• Investigate or prevent fraud, abuse, security incidents, or unlawful activity
• Protect the rights, property, safety, and security of Gbyte, our users, or the public
• Establish, exercise, or defend legal claims

Third-party platforms

Vozelle's floating-window feature may allow you to use voice transformation while interacting with third-party applications, including:

• WhatsApp
• Facebook Messenger
• Telegram
• Instagram
• Snapchat
• Discord

Vozelle does not independently send real-time voice messages on your behalf through these platforms. When you use a third-party application, that platform may process information in accordance with its own terms and privacy policy.

We are not responsible for the privacy practices, content, security, or actions of third-party platforms that you choose to use.

V. How You Can Manage Your Personal Information

Depending on the information and the applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing activities
• Request a copy of your information in a portable format, where applicable

To submit a request or ask questions about information we hold about you, contact us at:

service@vozelle.ai

We may need to verify your identity before completing certain requests. We will respond within the time required by applicable law.

We may decline or limit a request where permitted by law, including where fulfilling the request would adversely affect the rights of others, compromise security, or conflict with legal obligations.

Deleting your locally stored audio files or uninstalling the app does not necessarily delete audio or other information already uploaded to our backend infrastructure. If you want to request deletion of information held by us, please contact us directly.

VI. Age and Children's Privacy

The Services are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without an appropriate legal basis, we will take reasonable steps to delete it, subject to applicable legal obligations.

Depending on your jurisdiction, additional age restrictions or parental-consent requirements may apply. You should not use the Services if doing so would violate the laws applicable to you.

If you are a parent or legal guardian and believe that a child under 13 has provided personal information to us, please contact us at service@vozelle.ai.

VII. Your Rights Under Applicable Privacy Laws

GDPR and similar laws

If the GDPR or similar data protection laws apply to you, you may have the right to:

• Be informed about how we process your personal data
• Access your personal data
• Correct inaccurate or incomplete personal data
• Request erasure of your personal data in certain circumstances
• Restrict processing in certain circumstances
• Object to processing based on legitimate interests
• Receive your personal data in a portable, machine-readable format, where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with a competent data protection supervisory authority

These rights are subject to applicable legal limitations and exceptions. For example, we may retain certain information where required by law or where necessary to establish, exercise, or defend legal claims.

Where required by applicable law, we will notify the relevant authorities and affected individuals of a personal data breach.

California residents

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"), may provide you with rights regarding your personal information, including the right to:

• Know the categories and specific pieces of personal information we collect, the sources of that information, and the purposes for which we use it
• Request deletion of personal information, subject to legal exceptions
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information, where applicable
• Limit the use and disclosure of sensitive personal information in circumstances provided by law
• Receive equal treatment for exercising your privacy rights

We do not sell personal information to advertisers or data brokers. We do not share personal information for cross-context behavioral advertising, as those terms are defined under applicable California law.

Depending on the information we collect and how it is used, certain voice or audio information may be considered sensitive personal information or biometric information under applicable law. We will handle such information in accordance with applicable legal requirements.

To exercise applicable rights, contact us at service@vozelle.ai. We may need to verify your identity before completing a request. Where permitted by law, you may use an authorized agent to submit a request on your behalf.

Other jurisdictions

Residents of other jurisdictions may have additional rights under applicable privacy laws. We will handle valid requests in accordance with the laws that apply to the relevant individual and processing activity.

VII-A. Hong Kong Privacy Compliance Statement

Where applicable, we seek to handle personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong).

We collect and use personal data for purposes related to providing, operating, securing, and supporting the Services, or for other purposes permitted by applicable law.

We take reasonable steps to protect personal data against unauthorized access, processing, loss, or disclosure. We may disclose personal data to service providers, business partners, or other parties where necessary for the purposes described in this Policy, with consent, or as permitted or required by law.

Individuals may request access to or correction of their personal data in accordance with applicable law by contacting us at service@vozelle.ai.

VIII. How This Policy Will Be Updated

We may update this Privacy Policy from time to time to reflect changes to the Services, our data practices, or applicable legal requirements.

When we update this Policy, we will revise the "Last updated" date at the top of the Policy and publish the updated version.

For material changes, we may provide additional notice through the Services, by email, or by other means where required by applicable law.

If a change requires your consent, we will obtain that consent where required. Your continued use of the Services after the effective date of an updated Policy will be subject to the updated Policy to the extent permitted by applicable law.

IX. How to Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us at:

Email: service@vozelle.ai

We will review and respond to privacy inquiries in accordance with applicable law.